FAQ'S

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping usually takes 5–10 business days. International shipping may take 7–21 business days.

2. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information.

3. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times may vary depending on your location.

4. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

5. Can I return my order?

Yes, returns are accepted within 14 days of delivery if items are unused, unworn, and in original condition.

6. How long do refunds take?

Approved refunds are typically processed within 5–10 business days to the original payment method.

7. Can I exchange an item?

Yes, exchanges are available for damaged, defective, or incorrect items, subject to availability.

8. What if I entered the wrong shipping address?

Please contact us immediately. If your order has not shipped yet, we will do our best to update the address.

9. Are sale items refundable?

Sale, clearance, and final sale items are generally non-refundable.

10. How can I contact customer support?

You can contact us through our website contact page or customer support email.